Returns & Exchanges

At RealSteel, we stand behind the durability and craftsmanship of our home hardware and decor. If you are not completely satisfied with your purchase, you may return or exchange your items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all mounting hardware and instructions are included to prevent damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned steelwork, your refund will be processed back to your original payment method within 5-7 business days.